All the positive reviews for this location are the real deal. They just really know how to do things right and give great customer service. Highly recommended.
First time here for a regular oil change. Saw at least 3 people taking care of my old vehicle. I appreciate the attention to detail, thoroughness, & honesty! Wish I got their names, but what an excellent team overall! Keep up the amazing work!!! Thank you
Okay KWIK KAR gets better. ..... kudos and congrats to the owner as HE called and help resolve the contentious problem and concerns in a short time and for mutual respect. People DO do the right and make good their deeds and services.
Was impressed until today ( even yesterday I was impressed with help and referral to find a replacement hub cap cover at an available dearship). However. the indignant customer service given to my daughter and her husband TODAY blew me away. The covered repair work previously done correcting it was done as authorized; HOWEVER the point was that the additional charges WERE CANCELLED with BRAD yesterday SO no bill was expected SO you go figure WHY this 5☆ is NOW A NO or A 1☆. The indignant attitude of the office cashier just to answer their request to verify when, with whom, why, and how they were charged is dumb founding to me.
Obviously, they were not given or willing to provide dignified customer service effort to find a solution.
I've been a Kwik Kar Watauga (Oil, Maintenance & Repair, & Wash) customer for 15+ years and have always enjoyed the EXTREAMELY COURTEOUS PERSONNEL and EXPERT SERVICE. I've moved all over the Keller, Fort Worth, Alliance area and have always driven the distance to bring ALL my vehicles back to Watauga. We are leaving the DFW area this month and will sorely miss being able to bring our vehicles here.
Amazing Service. Toby was so patient with me, he worked very well with my old truck. He was able to help me get it fixed and understand what was going on. Even though I just came here to get it detailed, he worked very well with me. He deserves amazing credit for what he did for me today.
Great customer service.
Efficient and speedy service! Shout out to Sarah for helping me re-fill my nearly deflated tires and her excellent customer service.
Went to get truck washed on 12/22/16 @ 5:25 & it was closed when the hours on website say M-F 8:00-6:00.