5

I have had an engine issue since June this year, I have seen several mechanics and not a single one was able to identify the root cause of the problem until I checked in to Kwik Car Watauga where Ernie Mitchell, with due diligence, ran an engine diagnose and identified and fixed the problem. He told what the problem was and the symptoms were identical to what I experienced. After that the car started to run smoothly and past the State Inspection successfully. I recommend Kwik Car Watauga not only for the professionals I found there but in addition to that they have a Customer Oriented Business Hours,, they're open Mo -Fri 8 am - 6 pm and Sa 8 am - 5 pm and like that wouldn't be enough they are open on Sundays also 10 am-5 pm. Good job Ernie, good job Kwik Car Watauga, keep up the good work!

5

I have been going to kwik kar for years and I have never had a less than excellent experience. the staff are always courteous and accommodating. the service is always great and you know their prices are reasonable. I know when I visit Kwik Kar Auto Center of Watauga I will have a welcoming and satisfied experience. I never mind if I have to wait because it is always clean and the coffee bar is well stocked. I highly recommend them to anyone looking for a great place to have your car serviced. you won't be disappointed

5

Let me say how satisfied I am with this location! My check engine light came on so I brought my Ford Explorer in to get it fixed since my inspection is due this month. I received a call that they had found there was a recall on the part that was causing the check engine light trip meaning the repair through a Ford dealer should be covered. They could have fixed my vehicle at the $800 price quoted, but did the ethical thing and saved me the money. This location will be receiving my business! Thank you, Ernie and team, for proving that the customer experience is more important to you!

5

This is by far the best full service wash around. We live 50 miles away and make it a point to drive to this location to get our cars cleaned up. They do a great job at a reasonable price. I highly recommend them!

5

All the positive reviews for this location are the real deal. They just really know how to do things right and give great customer service. Highly recommended.

5

First time here for a regular oil change. Saw at least 3 people taking care of my old vehicle. I appreciate the attention to detail, thoroughness, & honesty! Wish I got their names, but what an excellent team overall! Keep up the amazing work!!! Thank you

5

Okay KWIK KAR gets better. ..... kudos and congrats to the owner as HE called and help resolve the contentious problem and concerns in a short time and for mutual respect. People DO do the right and make good their deeds and services.

4.5

Was impressed until today ( even yesterday I was impressed with help and referral to find a replacement hub cap cover at an available dearship). However. the indignant customer service given to my daughter and her husband TODAY blew me away. The covered repair work previously done correcting it was done as authorized; HOWEVER the point was that the additional charges WERE CANCELLED with BRAD yesterday SO no bill was expected SO you go figure WHY this 5☆ is NOW A NO or A 1☆. The indignant attitude of the office cashier just to answer their request to verify when, with whom, why, and how they were charged is dumb founding to me. Obviously, they were not given or willing to provide dignified customer service effort to find a solution.

5

I've been a Kwik Kar Watauga (Oil, Maintenance & Repair, & Wash) customer for 15+ years and have always enjoyed the EXTREAMELY COURTEOUS PERSONNEL and EXPERT SERVICE. I've moved all over the Keller, Fort Worth, Alliance area and have always driven the distance to bring ALL my vehicles back to Watauga. We are leaving the DFW area this month and will sorely miss being able to bring our vehicles here.

5

Amazing Service. Toby was so patient with me, he worked very well with my old truck. He was able to help me get it fixed and understand what was going on. Even though I just came here to get it detailed, he worked very well with me. He deserves amazing credit for what he did for me today.

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